1. General Refund Policy
As our services are consulting-based, refunds are generally not offered once the service has been provided.
In certain cases, we may consider refund requests on a case-by-case basis, depending on the nature of the service and the reason for the request.
Refunds will not be granted for completed services unless there is a valid reason as outlined in this policy.
2. Eligibility for Refunds
A refund may be considered if:
The service was not delivered as agreed upon in the service contract.
A technical or operational issue on our end prevented service fulfillment.
A cancellation request is made within the specified cancellation period (if applicable).
Refunds will not be issued for:
Changes in business needs or client preferences after service commencement.
Failure to provide necessary information required to complete the service.
3. Service Cancellation
Clients may request to cancel a service before it has been initiated.
If a cancellation request is made before the agreed-upon service start date, a partial refund may be considered.
No refunds will be provided for cancellations after the service has commenced or been completed.
4. Refund Processing Time
Approved refunds will be processed within 7-14 business days from the date of approval.
Refunds will be issued using the original payment method. Processing times may vary depending on your financial institution.
5. Non-Refundable Services
The following services are non-refundable:
One-time consultations or advisory sessions that have been completed.
Customized financial planning or business consulting services that have been delivered.
Any service that involves digital reports, analysis, or strategy development once they have been shared with the client.
6. Dispute Resolution
If you are dissatisfied with our service, we encourage you to contact us first to seek a resolution.
We will review all refund and dispute requests and respond within 5 business days.
If a dispute arises, we aim to resolve it amicably through direct communication.
7. Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time.
Any changes will be posted on this page with the updated Effective Date.
Clients are encouraged to review this policy periodically to stay informed about our refund terms.
8. Contact Us
If you have any questions regarding our Return and Refund Policy, please contact us:
📍 Address: 7 Closemead Cl, Northwood HA6 2SA, United Kingdom
📞 Phone: +44 192 360 6760
📧 Email: [email protected]